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button{position:absolute;top:-7px;right:-7px;width:20px;height:20px;padding:0;background:var(--ink);border:0;border-radius:50%;color:var(--surface);font-size:11px;line-height:20px;cursor:pointer}.tour-fb__name{flex:1;min-width:200px;height:28px;padding:0 8px;border:1px solid var(--line-strong);border-radius:var(--r-ctl);font:inherit;font-size:var(--text-sm)}.tour-fb--list{max-height:min(56vh,520px);grid-template-rows:auto;align-content:start;overflow-y:auto}.tour-fb__items{display:grid;gap:0;margin:0;padding:0;list-style:none}.tour-fb__items li{display:grid;gap:4px;padding:8px 0;border-top:1px solid var(--line)}.tour-fb__items li.is-done{opacity:.6}.tour-fb__items header{display:flex;gap:8px;align-items:center;font-size:var(--text-sm)}.tour-fb__items header em{margin-left:auto;color:var(--ink-2);font-style:normal}.tour-fb__jump{min-width:0;padding:0;overflow:hidden;background:none;border:0;color:var(--brand);font:inherit;text-align:left;text-overflow:ellipsis;white-space:nowrap;cursor:pointer}.tour-fb__jump:hover{text-decoration:underline}.tour-fb__body{margin:0;white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.6}.tour-fb__thumbs{display:flex;flex-wrap:wrap;gap:8px}.tour-panel__notice{margin:0;padding:6px 10px;background:var(--brand-soft);border-radius:var(--r-ctl);color:var(--brand-ink);font-size:var(--text-sm)}.tour-capturing .tour-panel{visibility:hidden}.tour-launcher{position:fixed;right:20px;bottom:18px;z-index:50;display:grid;padding:9px 16px;background:var(--brand);border:0;border-radius:999px;color:#fff;font:inherit;font-weight:600;text-align:left;cursor:pointer}.tour-launcher small{font-weight:400;opacity:.85}body:has(.tour-launcher) .view{padding-bottom:84px}body:has(.ask) .tour-launcher,body:has(.modal__backdrop) .tour-launcher{display:none}.tour-panel{position:fixed;bottom:12px;left:calc(var(--phone-w) + 88px + (100vw - var(--phone-w) - 88px) / 2);z-index:70;display:grid;grid-template-columns:minmax(0,1fr);gap:6px;width:min(900px,calc(100vw - var(--phone-w) - 128px));min-width:560px;padding:0 14px 10px;background:var(--surface);border:2px solid var(--brand);border-radius:var(--r-panel);box-shadow:0 10px 30px #1c2b3f38}.tour-panel__head{display:flex;gap:10px;align-items:center;margin:0 -14px;padding:3px 6px 3px 14px;background:var(--brand-soft);border-radius:8px 8px 0 0;color:var(--brand-ink);cursor:grab;-webkit-user-select:none;user-select:none}.tour-panel__head em{color:var(--ink-3);font-size:var(--text-xs);font-style:normal;white-space:nowrap}.tour-panel--mini{right:16px;left:auto;width:max-content;min-width:0;max-width:calc(100vw - var(--phone-w) - 128px);padding:0 14px}.tour-panel__head--mini{padding:5px 6px 5px 14px;border-radius:8px}.tour-panel__head--mini 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i{display:block;height:100%;background:var(--brand);border-radius:2px;transition:width .3s}.tour-outline{max-height:min(52vh,460px);padding:4px 2px 8px;overflow-y:auto;border-bottom:1px solid var(--line)}.tour-outline__bar{position:sticky;top:-4px;z-index:1;display:flex;align-items:center;justify-content:space-between;margin:-4px -2px 6px;padding:6px 2px;background:var(--surface);border-bottom:1px solid var(--line)}.tour-outline__bar strong{font-family:var(--font-title);font-size:var(--text-md)}.tour-outline__hint{margin:0 0 8px;color:var(--ink-3);font-size:var(--text-sm)}.tour-outline__chapter{border-top:1px solid var(--line)}.tour-outline__chapter>header{display:flex;gap:10px;align-items:center;padding:5px 0}.tour-outline__chapter.is-current>header b{color:var(--brand)}.tour-outline__toggle{display:grid;flex:1;gap:1px;min-width:0;padding:2px 4px;background:none;border:0;border-radius:var(--r-ctl);color:var(--ink);font:inherit;text-align:left;cursor:pointer}.tour-outline__toggle:hover{background:var(--surface-2)}.tour-outline__toggle b{font-family:var(--font-title);font-size:var(--text-md)}.tour-outline__toggle small{overflow:hidden;color:var(--ink-3);font-size:var(--text-xs);text-overflow:ellipsis;white-space:nowrap}.tour-outline__module{display:grid;grid-template-columns:150px 1fr;gap:8px;padding:4px 0;border-top:1px dashed var(--line)}.tour-outline h5{margin:3px 0 0;color:var(--ink-2);font-family:var(--font-body);font-size:var(--text-sm)}.tour-outline ol{display:flex;flex-wrap:wrap;gap:4px 6px;margin:0;padding:0;list-style:none}.tour-outline li button{padding:2px 8px;background:var(--surface-2);border:1px solid var(--line);border-radius:var(--r-ctl);color:var(--ink);font:inherit;font-size:var(--text-sm);cursor:pointer}.tour-outline li button:hover,.tour-outline li button.is-current{background:var(--brand-soft);border-color:var(--brand);color:var(--brand-ink)}.tour-cursor{position:fixed;top:0;left:0;z-index:80;width:22px;height:22px;margin:-2px 0 0 -2px;background:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 22 22'%3E%3Cpath d='M2 2l6.5 17 2.6-7 7-2.6z' fill='%231c2b3f' stroke='%23fff' stroke-width='1.6' stroke-linejoin='round'/%3E%3C/svg%3E") no-repeat;opacity:0;pointer-events:none;transition:transform .65s cubic-bezier(.3,.1,.2,1),opacity .2s}.tour-cursor.is-clicking:after{position:absolute;top:-12px;left:-12px;width:28px;height:28px;border:3px solid var(--brand);border-radius:50%;content:"";animation:tour-click .42s ease-out forwards}@keyframes tour-click{0%{opacity:.9;transform:scale(.3)}to{opacity:0;transform:scale(1.5)}}.tour-spot{position:fixed;z-index:79;border:2px solid var(--brand);border-radius:8px;box-shadow:0 0 0 4px #24508f2e;opacity:0;pointer-events:none;transition:all .3s}@media(prefers-reduced-motion:reduce){.tour-cursor,.tour-spot{transition:none}}body:has(.tour-panel) .view{padding-bottom:calc(var(--tour-h, 190px) + 24px)}body:has(.tour-panel) .modal__backdrop{place-items:start center;padding-top:10px}body:has(.tour-panel) .modal{max-height:calc(100vh - var(--tour-h, 190px) - 14px)}body:has(.tour-panel) .ask{bottom:var(--tour-h, 190px)}body:has(.tour-panel) .toasts{bottom:calc(var(--tour-h, 190px) + 8px)}.kb__cols{display:grid;grid-template-columns:minmax(0,1.1fr) minmax(0,1fr);gap:16px;align-items:start}.kb__filters{display:flex;flex-direction:column;gap:10px;padding:12px 14px;border-bottom:1px solid var(--line)}.kb__filters .kb__type{flex:none;width:150px}.kb__nowrap{white-space:nowrap}.kb__list{max-height:calc(100vh - 330px);min-height:240px;overflow:auto}.kb__hint{margin:0;color:var(--ink-3);font-size:var(--text-sm);line-height:1.6}.kb__label{margin:0 0 6px;color:var(--ink-2);font-size:var(--text-sm);font-weight:600}.kb__questions{margin:0;padding:0;list-style:none}.kb__questions li{display:inline-block;margin:0 6px 6px 0;padding:3px 10px;border-radius:var(--r-ctl);background:var(--paper);font-size:var(--text-sm)}.kb__content{margin:0;padding:10px 12px;border:1px solid var(--line);border-left:3px solid var(--brand);border-radius:var(--r-ctl);background:var(--surface-2);line-height:1.8}.kb__facts{padding-top:12px;border-top:1px solid var(--line)}.kb__content-input{min-height:150px}.kb__search{display:flex;gap:8px}.kb__search .input{flex:1}.kb__chip{padding:3px 10px;border:1px solid var(--line-strong);border-radius:var(--r-ctl);background:var(--surface);color:var(--ink-2);font:inherit;font-size:var(--text-sm);cursor:pointer}.kb__chip:hover{border-color:var(--brand);color:var(--brand)}.kb__chip:focus-visible{outline:2px solid var(--brand);outline-offset:1px}.kb__score{min-width:170px}.kb__score-track{position:relative;height:8px;border-radius:4px;background:var(--line)}.kb__score-fill{display:block;height:100%;border-radius:4px;background:var(--ink-3)}.kb__score-fill.is-usable{background:var(--green)}.kb__score-line{position:absolute;top:-3px;bottom:-3px;width:2px;background:var(--ink)}.kb__score-text{display:block;margin-top:4px;color:var(--ink-2);font-size:var(--text-xs);white-space:nowrap}.kb__how{color:var(--ink-2);line-height:1.6}@media(max-width:1180px){.kb__cols{grid-template-columns:minmax(0,1fr)}}.kb__modes{display:grid;grid-template-columns:1fr 1fr;gap:10px}.kb__mode{display:flex;flex-direction:column;gap:2px;padding:10px 14px;border:1px solid var(--line-strong);border-radius:var(--r-ctl);background:var(--surface);color:var(--ink-2);font:inherit;text-align:left;cursor:pointer}.kb__mode strong{color:var(--ink);font-size:var(--text-md)}.kb__mode span{color:var(--ink-3);font-size:var(--text-xs)}.kb__mode.is-active{border-color:var(--brand);background:var(--brand-soft)}.kb__mode.is-active strong{color:var(--brand-ink)}.kb__mode:focus-visible{outline:2px solid var(--brand);outline-offset:1px}.kb__draft{padding:12px;border:1px solid var(--line);border-radius:var(--r-ctl);background:var(--surface)}.kb__headbar{display:flex;flex-wrap:wrap;align-items:center;gap:8px 12px}.kb__headbar .searchbox{flex:1 1 200px}.kb__cols .panel__head{flex-wrap:wrap}.kb__cols .panel__head h3{flex:1 1 180px}.analysis__grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(min(420px,100%),1fr));gap:16px;align-items:start}.analysis__question{margin:8px 0 4px;color:var(--ink-3);font-size:var(--text-sm)}.analysis__card,.analysis__card>.panel{min-width:0}.analysis__card .panel__head{flex-wrap:wrap}.analysis__actions{justify-content:flex-end}.analysis__hint{margin:0;color:var(--ink-2);font-size:var(--text-sm);line-height:1.7}.analysis__label{margin:0;padding-top:12px;border-top:1px solid var(--line);color:var(--ink);font-size:var(--text-md);font-weight:600}.analysis__drafts{display:flex;flex-direction:column;gap:12px;margin:0;padding:0;list-style:none}.analysis__draft,.att{display:flex;flex-direction:column;gap:8px}.att__list{display:flex;flex-direction:column;gap:4px;margin:0;padding:0;list-style:none}.att__item{display:flex;align-items:baseline;gap:8px;padding:5px 8px;border:1px solid var(--line);border-radius:var(--r-ctl);background:var(--surface-2);font-size:var(--text-sm)}.att__kind{flex:none;padding:0 6px;border:1px solid var(--line-strong);border-radius:var(--r-tag);font-size:var(--text-xs);color:var(--ink-2)}.att__name{flex:1;min-width:0;overflow-wrap:anywhere}.att__name em{font-style:normal;color:var(--ink-3)}.att__remove{flex:none;padding:0;border:0;background:none;color:var(--brand);font-size:var(--text-xs);cursor:pointer}.att__bar{display:flex;flex-wrap:wrap;align-items:center;gap:6px}.att__label,.att__hint{font-size:var(--text-xs);color:var(--ink-3)}.att__hint{margin:0;line-height:1.6}.att .btn.is-on{border-color:var(--brand);background:var(--brand-soft);color:var(--brand-ink)}.att__form{display:flex;flex-direction:column;gap:6px;padding:10px;border:1px solid var(--line);border-radius:var(--r-ctl);background:var(--surface-2)}.att__said{min-height:56px}.att__articles{display:flex;flex-direction:column;gap:4px;max-height:220px;margin:0;padding:0;overflow-y:auto;list-style:none}.att__articles button{display:flex;flex-direction:column;gap:2px;width:100%;padding:7px 9px;border:1px solid var(--line);border-radius:var(--r-ctl);background:var(--surface);color:var(--ink);text-align:left;cursor:pointer}.att__articles button:hover{border-color:var(--brand)}.att__article-title{display:flex;align-items:center;gap:6px;font-size:var(--text-sm)}.att__article-desc{display:-webkit-box;overflow:hidden;font-size:var(--text-xs);line-height:1.5;color:var(--ink-2);-webkit-box-orient:vertical;-webkit-line-clamp:2}.mc__recalled{margin:0;color:var(--ink-3)}.mc__image{display:inline-flex;flex-direction:column;gap:4px;max-width:180px;color:var(--ink-3);font-size:var(--text-xs);text-decoration:none}.mc__image img{display:block;width:120px;height:120px;border:1px solid var(--line);border-radius:var(--r-ctl);background:var(--surface-2);object-fit:cover;object-position:top}.mc__file{display:inline-flex;align-items:center;gap:10px;max-width:100%;padding:7px 10px;border:1px solid var(--line);border-radius:var(--r-ctl);background:var(--surface);font-size:var(--text-sm)}.mc__ext{flex:none;display:grid;place-items:center;min-width:36px;height:36px;padding:0 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var(--rail-color);border-radius:50%;background:var(--rail-color);box-shadow:0 0 0 3px var(--surface);z-index:1}.rail__step--warn .rail__dot{border-color:var(--amber-fill);background:var(--amber-fill)}.rail__step--stop .rail__dot{border-color:var(--red);background:var(--red);border-radius:5px}.rail__step--skip .rail__dot{border-color:var(--line-strong);background:var(--surface)}.rail__step.is-active .rail__dot{box-shadow:0 0 0 3px var(--surface),0 0 0 5px var(--rail-color)}.rail__step--stop.is-active .rail__dot{box-shadow:0 0 0 3px var(--surface),0 0 0 5px var(--red)}.rail__title{font-size:var(--text-xs);line-height:1.3;color:var(--ink)}.rail__step--skip .rail__title{color:var(--ink-3)}.rail__step.is-active .rail__title{font-weight:600}.rail__by{font-size:11px;line-height:1.2;color:var(--ink-3)}.rail__detail{margin-top:4px;padding:10px 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.todo__go{text-decoration:underline}.todo__tickets{margin:0 16px 10px 92px;padding:0;list-style:none;border-top:1px dashed var(--line)}.todo__ticket{display:flex;align-items:center;gap:8px;width:100%;padding:6px 4px;border:0;border-bottom:1px dashed var(--line);background:none;font-size:var(--text-sm);text-align:left;cursor:pointer}.todo__ticket:hover{background:var(--surface-2)}.todo__who{flex:none;font-weight:600}.todo__summary{flex:1;min-width:0;overflow:hidden;color:var(--ink-2);text-overflow:ellipsis;white-space:nowrap}.todo__wait{flex:none;color:var(--ink-3);font-size:var(--text-xs)}.todo__more{padding:6px 4px 0;color:var(--ink-3);font-size:var(--text-xs)}.todo__clear{padding:9px 16px;border-top:1px solid var(--line);color:var(--ink-3);font-size:var(--text-sm)}.says{background:var(--surface);border:1px solid var(--line);border-radius:var(--r-panel)}.say{padding:14px 16px}.say+.say{border-top:1px solid var(--line)}.say h4{margin-bottom:6px;font-size:15px}.say__row{display:grid;grid-template-columns:max-content minmax(0,1fr);gap:14px;align-items:start}.say__figure{min-width:68px;font-family:var(--font-title);font-size:34px;font-weight:700;line-height:1.15;white-space:nowrap}.say__figure small{display:block;font-family:var(--font-body);font-size:var(--text-xs);font-weight:400;color:var(--ink-2)}.say__text{display:flex;flex-direction:column;gap:6px;font-size:var(--text-sm);line-height:1.7}.say__red{color:var(--red)}.say__explain{color:var(--ink-3)}.say__bar{display:flex;height:6px;border-radius:3px;background:var(--line);overflow:hidden}.say__seg--green{background:var(--green)}.say__seg--red{background:var(--red)}.today__ask{display:flex;flex-direction:column;gap:8px;margin-bottom:16px;padding:12px 14px;border:1px solid var(--line);border-radius:var(--r-panel);background:var(--surface)}.today__ask-row{display:flex;gap:8px}.today__ask-row .input{flex:1;min-width:0}.today__pinned{display:flex;flex-direction:column;gap:10px}.today__pinned-head{display:flex;flex-wrap:wrap;align-items:baseline;gap:4px 12px}.today__pinned-head h3{margin:0;font-size:15px}.today__pinned-head .today__hint{flex:1 1 240px}.today__link{padding:0;border:0;background:none;color:var(--brand);font:inherit;font-size:var(--text-sm);cursor:pointer}.today__link:hover{text-decoration:underline}.today__link:focus-visible{outline:2px solid var(--brand);outline-offset:2px}.topbar__user{display:inline-flex;align-items:center;gap:6px}.topbar__user small{font-size:var(--text-xs);color:var(--ink-3)}.topbar__operator{width:auto;min-width:96px;min-height:28px;padding:2px 8px}.topbar .modal{white-space:normal;font-size:var(--text-md);color:var(--ink)}.mode-flag.mode-flag--action{flex:0 0 auto;border:1px solid var(--amber-fill);font-family:inherit;cursor:pointer}